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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mark Gordon

Mark Gordon

June 13, 2025

5  out of  5
rating by Mark Gordon
"Needed to make some changes to our existing policies. Taylor took care of our request immediately and confirmed the changes we requested. Thank you Taylor! We appreciate your help."
We responded:
"Thank you for your review, Mark! I'm happy to hear that Taylor was able to assist you promptly with your policy changes. We appreciate your trust in us and are always here to help with any future needs. Let us know if there's anything else we can do for you!"
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Riley Welch

June 13, 2025

5  out of  5
rating by Riley Welch
"Skyler is cool!"
We responded:
"Thank you, Riley! I'm glad to hear that you think Skyler is cool. We appreciate your feedback and are happy to have Skyler on our team. If there's anything else we can do for you, just let us know!"
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Andrew Platt

June 2, 2025

5  out of  5
rating by Andrew Platt
"I have been a customer for years and have nothing but the utmost respect and thanks for them. Always extremely timely and beyond helpful, I could not recommend them enough. Brandi especially fantastic at making sure State Farm does right by you, and I could not possibly think of a single word of criticism about any of my interactions."
We responded:
"Thank you, Andrew, for your wonderful feedback! I'm happy to hear that you've had such positive experiences with our team over the years. Brandi will be delighted to know her efforts are appreciated. We're committed to providing timely and helpful service, and your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
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kaden dornhecker

June 2, 2025

5  out of  5
rating by kaden dornhecker
"Skyler Spicer was extremely helpful and took care of everything I needed very quickly."
We responded:
"Thank you for your review, Kaden! I'm happy to hear that Skyler was able to assist you efficiently. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Joyce Hill

Joyce Hill

May 30, 2025

5  out of  5
rating by Joyce Hill
"Placed a call to the Wickenburg office and was pleasantly surprised to receive such great customer service! A young woman named Linda was able to answer all of my questions and at the end of our conversation I felt that I had a friend. Thank you."
We responded:
"Thank you for your review, Joyce! I'm happy to hear that Linda provided you with such excellent service and made you feel comfortable during your call. Our team is dedicated to offering friendly and helpful support. If you have any more questions or need assistance, feel free to reach out anytime!"
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Melinda hostetler

May 29, 2025

5  out of  5
rating by Melinda hostetler
"Amazing job on reviewing my auto policy options and what best fits me with the current insurance world amazing broker"
We responded:
"Thank you, Melinda, for your wonderful feedback! I'm glad I could assist you in reviewing your policy options and finding the most effective fit for your needs. If you need further assistance, feel free to reach out. We're here to help!"
Profile photo of Loukina Athanasopoulos

Loukina Athanasopoulos

May 29, 2025

5  out of  5
rating by Loukina Athanasopoulos
"I spoke with Taylor and she was absolutely wonderful and helpful! She answered all my questions and concerns which I didn't get with another company I reached out to. I will definitely be using Taylor for my needs."
We responded:
"Thank you, Loukina, for sharing your experience! I'm happy to hear that Taylor was able to assist you so effectively and address all your questions. We appreciate your business with us and look forward to helping you with your insurance needs. If you need further assistance, feel free to reach out!"
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Britney Kline

May 28, 2025

5  out of  5
rating by Britney Kline
"Taylor was very helpful in explaining my policy and provided me with useful information"
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Yeonji Y

May 23, 2025

5  out of  5
rating by Yeonji Y
"Taylor is very kind and helpful at what she does"
We responded:
"Thank you, Yeonji, for sharing your positive experience! I'm glad to hear that Taylor's kindness and helpfulness made a difference. We're here to assist you with any insurance needs you may have. Feel free to reach out anytime!"
Profile photo of Glen St John

Glen St John

April 27, 2025

5  out of  5
rating by Glen St John
"Skyler A Spicer Account Manager, This State Farm Agent was very straight forward and direct. The coverage was not only priced fair but also provide better coverage that covers my family far better than the last insurance company. He also explained in detail every concern I brought to his attention. Caution: If you go to him first you will never need to look elsewhere again. Thanks Skyler,"
We responded:
"Thank you, Glen, for sharing your experience! I'm glad to hear that Skyler was able to provide you with clear and direct service, along with coverage that meets your family's needs. It's wonderful to know that all your concerns were addressed thoroughly. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Peter Fiduccia

April 21, 2025

5  out of  5
rating by Peter Fiduccia
"Worked with Taylor today, great customer service!!!"
We responded:
"Thank you, Peter! I'm glad to hear that Taylor provided you with great customer service. We appreciate your feedback!"
Profile photo of Keith Willis

Keith Willis

April 18, 2025

5  out of  5
rating by Keith Willis
"Needed to make a small claim and the electronics with corporate were not working well. Contacted Taylor Yamauchi at William Kohl's office and she took over and had a check in my hands immediately. Always easy to work with this office."
We responded:
"Thank you, Keith, for sharing your experience! I'm happy to hear that Taylor was able to assist you promptly and efficiently. It's wonderful to know that you find working with our office easy. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Dalen Yamauchi

Dalen Yamauchi

April 11, 2025

5  out of  5
rating by Dalen Yamauchi
"Taylor gives good customer service. Very helpful and friendly"
We responded:
"Thank you, Dalen, for sharing your experience! I'm happy to hear that Taylor provided you with helpful and friendly service. Our team is here to assist you with any future needs or questions you may have."
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Nasur Curi

April 8, 2025

5  out of  5
rating by Nasur Curi
"This agency has some of the most quality customer service, highly recommend this office to anyone."
We responded:
"Thank you, Nasur, for your wonderful feedback! I'm happy to know that you value the quality of our customer service. Your recommendation means a lot to us!"
Profile photo of Joe Smith

Joe Smith

April 2, 2025

5  out of  5
rating by Joe Smith
"I tried to buy the insurance myself online but I didn’t like the price. Skyler called me awhile later and I’m so glad I took the call. He was able to get me all the discounts and customize my insurance saving me nearly $100 per month. Thank you Skyler"
We responded:
"Thank you, Joe, for sharing your experience! I'm happy to hear that Skyler was able to assist you in finding the right discounts and customizing your insurance to save you money. It's wonderful to know that our efforts made a difference for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Lisa Tejada

Lisa Tejada

March 27, 2025

5  out of  5
rating by Lisa Tejada
"I've been with William Kohl for about 20 yrs...maybe even longer (wow, time flies!). I'm always mucking up my payments and bills. This month was no exception. I asked Taylor for some help and she spent HOURS untangling my billing! If not for her, I wouldn't even know the details of what I was being charged and what my payment consisted of. Thanks, Taylor! You ROCK!"
We responded:
"Thank you, Lisa, for your wonderful feedback! I'm glad to hear that Taylor was able to assist you with your concerns. She truly is an asset to our team, and we're grateful to have her. If you ever need further assistance, please don't hesitate to reach out. We're here to help!"
Profile photo of Regi Cartwright

Regi Cartwright

March 20, 2025

5  out of  5
rating by Regi Cartwright
"Although, I am not very happy with State Farm at all right now, Taylor Yamauchi was very helpful with adding my new vehicle to the policy. It was effortless and she was very helpful and extremely friendly! Five stars to her!!!"
We responded:
"Thank you, Regi, for sharing your experience. I'm glad to hear that Taylor was able to assist you with your policy effortlessly. Her friendly and helpful nature is truly appreciated. If there's anything else we can do to improve your experience with State Farm, please feel free to reach out. We're here to help!"
Profile photo of Rayden Ruiz

Rayden Ruiz

March 6, 2025

5  out of  5
rating by Rayden Ruiz
"My guy Skylar Spicer helped me out so much. He made the process easy and smooth. Great guy, humble guy and great personality. I’m 18 and this is my first time buying Insurance. He helped get my insurance down and took less than 5 minutes to pay for it and send me my temporary tags. Great costumer service and great dude 5 stars"
We responded:
"Thank you, Rayden, for sharing your experience! I'm glad Skylar was able to assist you with your first insurance purchase and make the process smooth and easy. It's wonderful to know he provided excellent service and helped with your insurance needs. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
Profile photo of Salma Pelayo

Salma Pelayo

February 19, 2025

5  out of  5
rating by Salma Pelayo
"They provide really good guidance and helpful information when it comes to looking for a suitable and affordable insurance. I had the pleasure to be guided by Skyler A Spicer. He is incredibly helpful and kind. Such a nice agent to work with; I would encourage you to look for him if you are thinking on visit them."
We responded:
"Thank you, Salma, for sharing your experience! I'm glad to hear that Skyler was able to provide you with helpful guidance and information. It's wonderful to know he made your visit enjoyable. If you have any more questions or need assistance, feel free to reach out."
Profile photo of Michael Murphy

Michael Murphy

February 15, 2025

5  out of  5
rating by Michael Murphy
"Always great service. The response is immediate and the service is personalized. The customers are treated like friends instead of strangers."
We responded:
"Thank you, Michael, for your wonderful feedback! I'm happy to know that you appreciate the personalized service and quick responses. Treating our customers like friends is something we truly value. If you ever need assistance or have questions, feel free to reach out anytime!"
Profile photo of Marlene Jacques

Marlene Jacques

February 12, 2025

5  out of  5
rating by Marlene Jacques
"Until talking over the phone w/Skyler/Skylar, I’d thought all agents were courteous and helpful. Enough said about that. But today my faith was restored, with Taylor Yamauchi’s calm, helpful, and positive attitude. She and most everyone else at Kohl’s State Farm Insurance has been a pleasure to work with. MJ/2.12.25"
We responded:
"Thank you, Marlene, for sharing your experience! I'm glad to hear that Taylor's positive and helpful attitude made a difference for you. It's wonderful to know that our team has been a pleasure to work with. If you ever need further assistance, please don't hesitate to reach out."
Profile photo of Colleen Lord

Colleen Lord

January 28, 2025

5  out of  5
rating by Colleen Lord
"Skylar is awesome! Talked to me about all of the needs I had for coverage on my home. Customized it to make sure i was covered completely. Beat my other insurance by $700! Thank you!"
We responded:
"Thank you, Colleen! I'm so happy to hear that Skylar was able to assist you with your coverage needs and save you money. It's wonderful to know that you felt completely covered. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Profile photo of Teri Hoffman

Teri Hoffman

January 23, 2025

5  out of  5
rating by Teri Hoffman
"I’ve had State Farm with my car for many years and now I have my house under them as well and I’m very happy!"
We responded:
"Thank you, Teri, for your continued trust in us! We're delighted to know you're satisfied with both your car and home insurance. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Profile photo of Bryan Belyk

Bryan Belyk

January 20, 2025

5  out of  5
rating by Bryan Belyk
"Got outstanding help from Taylor when updating my renter's insurance."
We responded:
"Bryan, we're so glad Taylor was able to provide outstanding help with updating your insurance. We truly appreciate your feedback and are happy to know you had a positive experience."
Profile photo of Allen Blum

Allen Blum

January 16, 2025

5  out of  5
rating by Allen Blum
"I spoke with Taylor Yamauchi about a routine matter. She was professional, competent, and friendly. If you are her company, this is definitely one you want to keep and promote. If you are her customer, this is definitely one you want to have for 5-star service. An absolute pro."
We responded:
"Thank you, Allen, for your feedback! We're glad to hear that Taylor provided you with great service. If you need anything in the future, feel free to contact our office. We're here to help!"